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Guest Returns

Enter your Order ID and Email address to start the return process. If you have an account, please login and process the return from your orders page.

All parts must be returned freight and/or shipment prepaid. 

Parts which have been used in any way or manner, including installation or incorporation into other equipment, shall NOT be eligible for return with or without an RA assigned.

EPC does not take title to returned items until the item arrives at our facility. At our discretion, a refund may be issued without requiring a return. In this situation, EPC does not take title to the refunded item.

Returns are subject up to a 25% (twenty five percent) restocking charge. Refusals are subject to the same restocking charge plus the cost of outbound and return freight charges and /or fees incurred by the Company due to shipment refusal.

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